Privacy Policy

Introduction

Next Generation Solutions is an AI technology company headquartered in Indore, Madhya Pradesh, India. We operate across three core service domains — AI Healthcare, AI Agriculture, and AI Robotics — and offer structured investment plans to individual and institutional investors.

We understand that your personal data is important. This policy applies to all personal information collected through our website at any domain operated by Next Generation Solutions, through direct communications (phone, email, WhatsApp), and through the use of our services and investment plan onboarding processes.

For the purposes of this policy, "personal data" refers to any information that can be used to identify you directly or indirectly — including your name, email address, phone number, financial details, and usage data.

Information We Collect

We collect information in the following ways:

Information you provide directly to us:

• Contact information: Name, email address, phone number, city, and state when you submit our contact form or enquire about our services.
• Investment onboarding data: Full legal name, date of birth, address, government-issued identity documents (PAN, Aadhaar), bank account details, and investment preferences when registering for an investment plan.
• Business information: Company name, designation, and industry when you enquire about our B2B AI services.
• Communications: The content of emails, messages, or calls you send to us, including any attachments or supporting documents.
• Feedback and reviews: Any feedback, ratings, or reviews you voluntarily provide about our services.

Information collected automatically:

• Device and browser data: IP address, browser type and version, operating system, device type, and screen resolution.
• Usage data: Pages visited, time spent on pages, links clicked, referring URLs, and navigation paths through our website.
• Cookies and similar technologies: Session cookies, preference cookies, and analytics identifiers (see Section 7 for full details).

Information from third parties:

• KYC verification partners: Identity and address verification results from authorised KYC service providers for investment plan registration.
• Payment processors: Transaction confirmation data (we do not store full payment card details).

How We Use Your Information

We use the personal information we collect for the following purposes:

Legal Basis for Processing

We process your personal data under the following legal bases in accordance with applicable Indian data protection laws, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 (DPDPA):

• Consent: Where you have given us explicit consent to process your data — for example, when subscribing to marketing communications or submitting a contact form.
• Contractual necessity: Where processing is necessary to fulfil a contract with you — for example, managing your investment plan, processing returns, or delivering a service you have requested.
• Legal obligation: Where we are required by law to process your data — for example, KYC compliance, tax reporting, or responding to lawful requests from regulatory authorities.
• Legitimate interests: Where processing is necessary for our legitimate business interests, provided those interests do not override your fundamental rights and freedoms — for example, improving our website, preventing fraud, and internal analytics.

Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your data only in the following limited and controlled circumstances:

• Service providers and processors: Trusted third-party vendors who assist us in operating our website, processing investments, or delivering services — including cloud hosting providers, KYC verification services, and payment processors. These parties are contractually bound to process data only on our instructions and in compliance with applicable law.
• Regulatory and legal authorities: Where required by law, court order, or government regulation — including SEBI, RBI, Income Tax authorities, or other competent authorities — we may disclose relevant data. We will notify you where legally permitted to do so.
• Professional advisors: Lawyers, auditors, and financial advisors who are bound by duties of confidentiality, where necessary for legal, compliance, or business purposes.
• Business transfers: In the event of a merger, acquisition, restructuring, or sale of assets, your data may be transferred to the relevant successor entity, subject to the same privacy protections.
• With your explicit consent: Any sharing beyond the above will only occur with your prior written consent.

Investment Data & Financial Information

Given that we offer structured investment plans, we collect and handle sensitive financial data. We treat this data with the highest level of care and apply additional protections:

• KYC documentation (PAN, Aadhaar, address proof) is collected and stored in encrypted form and used solely for identity verification and regulatory compliance.
• Bank account information is used exclusively for processing investment contributions and returning payouts. We do not store full bank account details beyond what is necessary for these transactions.
• Investment performance data — your plan tier, invested amount, accrued returns, and transaction history — is stored securely and accessible only to you and authorised Next Generation Solutions personnel.
• Financial data is never shared with third parties for any purpose other than completing authorised transactions or meeting legal obligations.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, and understand how visitors use our site. The types of cookies we use include:

• Strictly necessary cookies: Essential for the website to function properly. These cannot be disabled as they enable core features such as page navigation and access to secure areas.
• Analytics cookies: Used to understand how visitors interact with our website — which pages are most visited, how long users stay, and where they come from. This helps us improve our content and user experience. Data collected is aggregated and anonymous.
• Preference cookies: Remember your settings and preferences (such as language or display settings) to provide a more personalised experience on return visits.
• Marketing cookies: Used to deliver relevant content and, where applicable, track the effectiveness of our campaigns. These are only activated with your explicit consent.

You can manage or disable cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of our website. For detailed cookie management instructions, please refer to your browser's help documentation.

Data Security

We take the security of your personal data seriously and implement industry-standard technical and organisational measures to protect it against unauthorised access, loss, destruction, or alteration. Our security practices include:

• Encryption: All sensitive data — including financial information and identity documents — is encrypted at rest and in transit using AES-256 and TLS 1.3 protocols.
• Access controls: Access to personal data is strictly limited to authorised personnel who require it to perform their duties. Role-based access policies are enforced across all systems.
• Secure infrastructure: Our systems are hosted on reputable cloud platforms with robust physical and network security, regular vulnerability assessments, and intrusion detection systems.
• Regular audits: We conduct periodic security reviews and data protection audits to identify and address potential vulnerabilities.
• Incident response: We maintain a data breach response plan. In the unlikely event of a breach affecting your data, we will notify you and relevant authorities as required by applicable law.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Our general retention periods are as follows:

After the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked to you.

Your Rights

Under applicable Indian data protection law, including the Digital Personal Data Protection Act, 2023, you have the following rights regarding your personal data:

• Right to access: You have the right to request a copy of the personal data we hold about you and information about how it is being used.
• Right to correction: You have the right to request correction of inaccurate or incomplete personal data we hold about you.
• Right to erasure: You may request that we delete your personal data where it is no longer necessary for the purpose it was collected, subject to our legal obligations to retain certain records.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw it at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
• Right to grievance redressal: You have the right to raise a complaint or grievance with us regarding the use of your personal data, and to receive a response within a reasonable time.
• Right to nominate: Under the DPDPA, you may nominate another individual to exercise your data rights on your behalf in the event of your death or incapacity.

To exercise any of these rights, please contact our Data Protection Officer at nextgsolutions02@gmail.com with the subject line "Data Rights Request". We will respond within 30 days. In some cases, we may need to verify your identity before processing your request.

You also have the right to lodge a complaint with the Data Protection Board of India if you believe your rights have been violated.

Children's Privacy

Our website, services, and investment plans are intended for adults aged 18 years and above. We do not knowingly collect, process, or store personal data from individuals under the age of 18.

If you are a parent or guardian and believe that a minor has provided us with personal information without your consent, please contact us immediately at nextgsolutions02@gmail.com. We will take prompt steps to delete such information from our records.

Third-Party Links

Our website may contain links to third-party websites, platforms, or resources that are not owned or controlled by Next Generation Solutions. This Privacy Policy applies only to our website and services.

We have no control over and assume no responsibility for the privacy practices, content, or policies of any third-party sites. We strongly encourage you to review the privacy policy of any website you visit. A link on our site does not constitute an endorsement or recommendation of that third party's privacy practices.

Data Transfers

Next Generation Solutions is based in India and primarily processes your data within India. Some of our third-party service providers — such as cloud hosting and analytics platforms — may process data outside India.

Where data is transferred internationally, we ensure that appropriate safeguards are in place in compliance with the Digital Personal Data Protection Act, 2023, including contractual protections and, where applicable, data processing agreements that require the recipient to maintain standards equivalent to Indian data protection law.

By using our website or services, you acknowledge and consent to the transfer of your data as described in this section.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, legal requirements, or for other operational reasons. When we make changes, we will:

• Update the "Last updated" date at the top of this page.
• For material changes — those that significantly affect your rights or how we process your data — we will notify you by email (if we hold your email address) or by placing a prominent notice on our website at least 14 days before the changes take effect.
• For minor changes (such as corrections, clarifications, or formatting updates), we will update the policy without individual notification.

Your continued use of our website or services after the effective date of any updated policy constitutes your acceptance of the revised terms. If you do not agree with the changes, you should discontinue use of our services and contact us to discuss your options.

We recommend checking this page periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, or if you wish to exercise any of your rights, please contact us through any of the following channels:

• Email (preferred): nextgsolutions02@gmail.com — please use the subject line "Privacy Enquiry" or "Data Rights Request" as appropriate.
• Phone: +91 98933 87698 — available on business days, 10:00 AM to 6:00 PM IST.
• Postal address: Next Generation Solutions, Indore, Madhya Pradesh — 451001, India.

We will acknowledge your request within 72 hours and aim to resolve all privacy-related enquiries within 30 calendar days. For complex requests, we may require up to 60 days and will inform you if this is the case.